Customer Experience Management

  Ferdinando has been consulting and performing for Ferrari worldwide, engaging both customers and employees.

virgolette L'arte di stupire brilliantly embodies the spirit and the work of our Academy, devoted to make the Ferrari customer experience just magical. This book is a manual about engineering wonder, that will allow you to discover some of the secrets we use to make magic an ingredient of our success, and will guide you on new roads to conquer and delight your own customers.

Oreste Cappiello, Head of Ferrari Academy

Endorsement from L'arte di stupire
golden goose outlet online golden goose femme pas cher fjallraven kanken backpack sale fjallraven kanken rugzak kopen fjällräven kånken reppu netistä fjallraven kanken táska Golden Goose Tenisice Hrvatska Basket Golden Goose Homme Golden Goose Sneakers Online Bestellen Kanken Backpack On Sale Fjallraven Kanken Mini Rugzak Fjällräven Kånken Mini Reppu Fjallraven Kanken Hátizsák